Service Engineer

From £25,000 - Middlesex

Posted: 6th, Mar 2019

Reference N°: 40489

Type: Permanent

The minimum salary offered for this position is £25,000 pa however the client may pay up to £40,000 pa to those candidates who can meet all key qualifications and abilities

The Company

A leading manufacturer for security systems

The Role

· Installing and configuring systems and applications;

· monitoring and maintaining systems;

· talking staff/clients through a series of actions, either face to face or over the telephone;

· troubleshooting system problems and diagnosing and solving faults;

· replacing parts as required;

· providing support, including procedural documentation;

· following diagrams and written instructions to repair a fault or set up a system;

· responding within agreed time limits to call-outs;

· working continuously on a task until completion (or referral to third parties, if appropriate);

· prioritising and managing many open cases at one time;

· rapidly establish a good working relationship with customers and other professionals (e.g. Access Control and Principle Contractors);

· testing and evaluating new products;

· conducting electrical safety checks

The Candidate

A minimum ONC or equivalent in Electronic Engineering and are ideally an experienced Installation Engineer.

A background in Electronics that has preferably been gained in a high technology service environment, together with an understanding of Motor driven applications.

An excellent people and motivational skills and the ability to communicate in a professional manner with customers at all levels, providing service information, technical data and general help as necessary.

The Package

The client is willing to pay a minimum of £25,000 p.a for the role but may pay up to £40,000 p.a for a candidate whom can meet all key skills and experience.

We operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions

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