Technical Support Engineer

£35,000 to £45,000 - Fareham

Posted: 16th, Jun 2019

Reference N°: 41076

Type: Permanent

Mansell Recruitment group are seeking a Technical Support Engineer - QEC (Quick Engine Change) for one of our prestigious clients based on the south coast.

Within this role you will be required to provide engineering support to the designated area of responsibility to ensure continued efficient operation of the workshop processes.

Key responsibilities and duties:

Prepare detailed work instructions for maintenance and repair of Quick Engine Change units, components or accessories to ensure compliance with approved maintenance data and customer requirements.

Create work packages within the organisations MRO ERP system.

To effectively resolve technical problems beyond the scope of the product unit operations group and liaise with manufacturers where appropriate.

Perform QEC and accessory test performance analysis and troubleshooting.

Provides interpretation and clarification of overhaul data; produces material review board, temporary overhaul data requirement, unit build standards, and engineering bill of materials documentation to support operational repair and overhaul processes.

Review airworthiness directives, service bulletins and manual changes to incorporate amendments into production.

Review warranty claims and advise management on the disposition of assigned items.

Provide written and verbal technical advice for customers; produce reports relating to product serviceability, repair summaries, warranty, and failure analysis or product configuration.

Provide technical support during the implementation of new processes; specify tools and test equipment required and assist in training on the overhaul and test methods.

Advise on repair and improvement schemes together with feasibility studies.

Maintain technical concurrence of maintenance documentation and records.

Support the implementation of authorised repair or improvement schemes.

Maintain the parts master data in conjunction with Illustrated Parts Catalogue within the organisations MRO ERP system.

Support logistics in maintaining configuration management whilst components are being repaired or exchanged.

Respond to non-conformance reports to establish or assist in determining root cause and develop corrective/preventative actions.

Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.

Key Skills Required:

Strong planning, organizational, analytical, decision making and oral and written communication skills.

Ability to provide advice as a subject matter expert and provide technical report writing.

Ability to read, understand and interpret engineering drawings, manuals and technical instructions.

Working knowledge of precision measuring instruments.

Working knowledge of gas turbine engine and/or accessory theory and performance analysis.

Desirable knowledge of Lockheed Martin QEC H or J variant and component build standards, temporary overhaul data revision and original equipment manufacturing manuals.

Working knowledge of MRO ERP systems, Microsoft Windows, Outlook, Word, Excel, PowerPoint and Access software.

Professional Qualifications/Education and Training:


Degree in mechanical engineering; or equivalent or suitable experience with aerospace structures engineering.

Thorough understanding of manufacturing methods, shop equipment and machining processes.


Previous experience within aerospace maintenance, repair and overhaul industry within an engineering role.

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