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Mansell Recruitment Group Ltd
Mansell House
Priestley Way, Crawley
West Sussex, RH10 9RU 
United Kingdom

Field Service Engineer

Liam Coughlan
E: liam@mansell.co.uk
T: 01293 404050
M: 07525837491
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The Company and Role

An exciting opportunity has arisen to join a growing global engineering company. This organisation is a leading provider of specialised equipment for the food and beverage industry. Due to significant growth, my client is seeking a full-time, Field Service Engineer to join the expanding field service team.



Based at my client offices in a central UK location, the role involves completing field installations, maintaining and repairing electro-mechanical food processing and beverage equipment, and providing ongoing service support to customers.



Key Responsibilities:

•    Collaborating with the service team to deliver on-site installation and technical support for customer equipment.

•    Responding to breakdown calls and completing planned maintenance tasks.

•    Ensuring all electrical fittings and wiring comply with safety standards.

•    Conducting inspections and ensuring compliance with relevant procedures.

•    Performing final tests on completed work and addressing any faults identified.

•    Professionally and courteously handling communications with customers, suppliers, and colleagues.

•    Accurately recording and reporting activities using company-provided documentation.

•    Managing the company vehicle, tools, and stock responsibly.

•    Using performance data to improve field operations’ effectiveness and efficiency.

•    Preparing customer visit reports for internal and external use through the company’s software system.

•    Ensuring full compliance with industry and company Health & Safety policies.



Required Qualifications and Skills

Experience in fault diagnosis and maintenance of electromechanical equipment ideally with FMCG/automation machinery.

HNC/HND or equivalent engineering qualification, ideally with an electrical focus.

Experienced with 3 phase and single phase Strong fault diagnosis skills.

Flexibility to occasionally work unscheduled hours.A clean driving license (a maximum of 3 points).

Strong interpersonal skills, with prior experience in a customer-facing field service role.



Salary

The salary offered for this position is £35,000- £40,000 OTE £50K plus company van, laptop and mobile to candidates who can meet all key qualifications and abilities.