Mansell Recruitment Group Ltd Mansell House Priestley Way, Crawley West Sussex, RH10 9RU United Kingdom
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Mansell Recruitment Group Ltd Mansell House Priestley Way, Crawley West Sussex, RH10 9RU United Kingdom
The Company and Role
An exciting opportunity has arisen to join a growing global engineering company. This organisation is a leading provider of specialised equipment for the food and beverage industry. Due to significant growth, my client is seeking a full-time, Field Service Engineer to join the expanding field service team.
Based at my client offices in a central UK location, the role involves completing field installations, maintaining and repairing electro-mechanical food processing and beverage equipment, and providing ongoing service support to customers.
Key Responsibilities:
• Collaborating with the service team to deliver on-site installation and technical support for customer equipment.
• Responding to breakdown calls and completing planned maintenance tasks.
• Ensuring all electrical fittings and wiring comply with safety standards.
• Conducting inspections and ensuring compliance with relevant procedures.
• Performing final tests on completed work and addressing any faults identified.
• Professionally and courteously handling communications with customers, suppliers, and colleagues.
• Accurately recording and reporting activities using company-provided documentation.
• Managing the company vehicle, tools, and stock responsibly.
• Using performance data to improve field operations’ effectiveness and efficiency.
• Preparing customer visit reports for internal and external use through the company’s software system.
• Ensuring full compliance with industry and company Health & Safety policies.
Required Qualifications and Skills
Experience in fault diagnosis and maintenance of electromechanical equipment ideally with FMCG/automation machinery.
HNC/HND or equivalent engineering qualification, ideally with an electrical focus.
Experienced with 3 phase and single phase Strong fault diagnosis skills.
Flexibility to occasionally work unscheduled hours.A clean driving license (a maximum of 3 points).
Strong interpersonal skills, with prior experience in a customer-facing field service role.
Salary
The salary offered for this position is £35,000- £40,000 OTE £50K plus company van, laptop and mobile to candidates who can meet all key qualifications and abilities.